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Help - Main


Navigation - how to find your way around the Hyundai Merchandising Shop


Like with everything in life, there's more than one way to get to what you are looking for. We have tried to make it as easy as possible for you - so you can quickly find the product you want.

To home page
From anywhere in the online shop, a single click on the Hyundai logo in the top left of the screen takes you back to the home page.

Category Bar
The main navigation pane leads you directly to the Hyundai merchandising items.
So you always know where you are, the current selection is highlighted.
You like one of the articles shown in the overview? Great, now all you need to do is click the image or the product name - and you get a detailed page with all the information about your requested item. Here you can see the available items together with a detailed product description.

Product Zoom
Move the mouse over the product image to get an enlarged view of part of the image. That way you can really get an impression of the quality of our products.

Add to Cart
Like this article? Have you selected the quantity? Then simply click on "add to cart". The purchase will be added to your shopping cart and you can continue shopping. You can decide to finish ordering your purchase by clicking on "Checkout", or else click the "Hyundai logo" if you wish to continue shopping.

Shopping
Here is a list of all the items you've selected. If you wish, you can delete individual items with a single click or change the quantity. It also calculates the total cost of all the items for you in advance. Is everything correct? Then click "To checkout" to go straight to the next step.

Ordering made easy
We have designed the ordering process to be easy and straightforward, so you can receive your product just as quickly as possible. You can see in the menu bar which steps are necessary and which details are still missing before we can carry out the order according to your wishes.

Street address
Where should we deliver it? To the office at the specified address, to a customer - or is the packet to go directly to another person?
We have stored your own address (billing address). Please fill in the appropriate fields only if the delivery is to be made to a different address. Please make sure that everything is spelled correctly, and we recommend that you check that your details are correct too. When you're ready, click "Next".

Payment and shipping
All your orders can be paid by credit card, Sofortüberweisung (immediate pay) or paypal. Our credit card partners are: Mastercard and Visa.
We charge you with 4,90 € for the freight costs. The delivery time is up tp 7 working days.

Summary
Is everything is correct? Or do you want to change or correct anything? Please take the time and check your order again. Have you discovered a mistake? Click "Back" to return to the previous page and make a correction.

It's time now to click "Submit Order" to be sure that your products reach you in almost no time! Usually we will ship the next business day.

Order Confirmation
Done! Your order has been entered, and has been sent for processing to our warehouse. You will also receive this order confirmation by email in few moments.

Return of your order
You can return your orders within 14 days from the day of delivery on. Please send your request to merchandsing@hyundai.de and we will send you our return voucher. Please fill in the return voucher and send it back to us. Our Service Team will contact you within short and will return the goods. Please do not send back the goods on your own. If this will happen, we cannot take over the delivery costs.